Our graphic design staff is happy to answer any questions you may have, or offer design services as needed.
Please upload your files to our website Here.
We accept .jpg, .tif, .psd, .eps, .ai and .pdf files.
PDFs, AI, EPS, PSD and tiffs should be flattened with all text converted to outlines (curves). Any Files created in either Adobe Illustrator or Adobe Photoshop should be saved down to CS3 format. Orders submitted in another file format could incur an additional file repair fee.
Word, Publisher and other Microsoft programs: We DO NOT recommend using Publisher or other Microsoft programs for your print files. Microsoft programs do not output professionally. Please contact us for a detailed explanation.
If you must use a Microsoft Office program: Please use distiller to generate a PDF or when using Publisher please “Save As” a commercial print (300 dpi) tiff.
Please note: If you are using images off the Internet for your design, your images will not output correctly. Additionally, you may be violating copyright laws. We have access to a large resource of royalty free images available to our customers. Please contact us for more information. Also, files output from Publisher will reproduce text as 4 color black and will not print as clearly as files created in other programs
Illustrator, Freehand or Other Vector Programs: Please convert ALL fonts to outlines (curves). This insures your fonts will be objects and will prevent text outputting incorrectly if we do not have your fonts on file. This is a very important, and often overlooked step
A bleed is the extra area that extends past the edges of your document. For example, if you are designing a business card (3.5”x2”), you should design your image as 3.75”x2.25” leaving the extra 1/8" on all sides for bleed. Your background should run off the edge and into your bleed. The bleed will be cut off. It is important that you do not keep any active content such as text or images that are important to the document in the bleed or safety areas. Active content in this area risks being cut off.
Safe area is 1/8" inwards from the document edge. Please keep all words and images away from this safety area to ensure proper cutting.
Safe, flexible and personal service continues to be our goal. If you prefer, please call us ahead for an appointment. Same day appointments are widely available.